https://docs.klicforge.ai/changelog New features, improvements and fixes in KlicForge. en https://docs.klicforge.ai/changelog/2026-09-18-a-calmer-inbox-and-widget-headers-that-follow-the-agent https://docs.klicforge.ai/changelog/2026-09-18-a-calmer-inbox-and-widget-headers-that-follow-the-agent The Inbox drops a row of badges for one plain line, renaming an agent now updates the widget header, and a case drafted from a conversation grades against the agent's real reply. Fri, 18 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-09-17-ended-conversations-wrap-up-cleanly-and-fewer-surprise-sign-outs https://docs.klicforge.ai/changelog/2026-09-17-ended-conversations-wrap-up-cleanly-and-fewer-surprise-sign-outs Ended conversations no longer look live, the Inbox shows a short recap on the conversation itself, and hitting a plan or storage limit no longer signs you out. Thu, 17 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-09-14-live-trust-hub-status-and-conversation-reliability-fixes https://docs.klicforge.ai/changelog/2026-09-14-live-trust-hub-status-and-conversation-reliability-fixes The public Trust Hub now reflects live compliance status automatically, voice notes sent with other content are no longer dropped, and conversations no longer end unexpectedly. Mon, 14 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-09-13-voice-notes-in-the-widget-and-whatsapp-documents-and-videos https://docs.klicforge.ai/changelog/2026-09-13-voice-notes-in-the-widget-and-whatsapp-documents-and-videos The chat widget can send voice notes, WhatsApp and Telegram can carry documents and videos, and customer attachments now show up reliably in your conversation history. Sun, 13 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-09-11-caption-less-attachments-and-a-widget-welcome-message https://docs.klicforge.ai/changelog/2026-09-11-caption-less-attachments-and-a-widget-welcome-message A photo, file or voice note sent with no caption now gets read instead of ignored, and you can give the chat widget a welcome message separate from the agent's internal description. Fri, 11 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-09-10-recoverable-writes-and-templates-that-keep-their-setup https://docs.klicforge.ai/changelog/2026-09-10-recoverable-writes-and-templates-that-keep-their-setup A rejected write no longer stalls the reply, a template keeps its skills, tools and privacy rules whichever way you build it, and Klic reuses the knowledge and tables you already have. Thu, 10 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-09-09-whatsapp-reads-photos-documents-and-voice-notes https://docs.klicforge.ai/changelog/2026-09-09-whatsapp-reads-photos-documents-and-voice-notes WhatsApp now reads photos, documents and voice notes, renders formatting correctly, and never leaves a customer without a reply. Wed, 09 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-09-08-choose-which-pages-a-website-import-reads https://docs.klicforge.ai/changelog/2026-09-08-choose-which-pages-a-website-import-reads A website scan now lists every page it found, ranked by what it's likely to answer, and you tick exactly the ones to import instead of only picking a page count. Tue, 08 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-09-03-any-team-member-can-take-a-handover https://docs.klicforge.ai/changelog/2026-09-03-any-team-member-can-take-a-handover Escalation operators no longer need a linked Telegram account, a handover alert can fall back to your data tables for contact details and extra columns, and you can write your own alert wording. Thu, 03 Sep 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-30-merge-duplicate-memories-and-search-the-graph https://docs.klicforge.ai/changelog/2026-08-30-merge-duplicate-memories-and-search-the-graph Rebuild memory now clears duplicate or mis-identified entities, task/event dates recover from wording when left blank, and the memory graph adds search, filters and labeled connections. Sun, 30 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-27-stack-audience-updates-track-a-rebuild-and-unshare-a-file https://docs.klicforge.ai/changelog/2026-08-27-stack-audience-updates-track-a-rebuild-and-unshare-a-file Agents can now spot repeat customer choices, audience updates can stack, shared files can go internal-only again, and Reveal Encrypted Field now actually works. Thu, 27 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-26-images-rolling-due-dates-and-rebuildable-memory https://docs.klicforge.ai/changelog/2026-08-26-images-rolling-due-dates-and-rebuildable-memory Scheduled and audience messages can carry an image and roll a due date forward, and owners can rebuild memory and business intelligence from past conversations with cost quoted up front. Wed, 26 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-25-business-intelligence-gets-a-brain-and-agents-remember https://docs.klicforge.ai/changelog/2026-08-25-business-intelligence-gets-a-brain-and-agents-remember A new Brain page shows the vocabulary KlicForge has learnt about your business, Business Intelligence is open on every plan, and agents can finally look up what they remember. Tue, 25 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-22-chats-in-your-pocket-linked-audiences-and-cleaner-imports https://docs.klicforge.ai/changelog/2026-08-22-chats-in-your-pocket-linked-audiences-and-cleaner-imports Chat with your agents from the Inbox app, address audience messages through a linked table, and re-importing a website updates your knowledge instead of duplicating it. Sat, 22 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-21-chats-inbox-memory-and-whatsapp-verification https://docs.klicforge.ai/changelog/2026-08-21-chats-inbox-memory-and-whatsapp-verification Chats and Inbox replace four overlapping pages, remembered facts now carry a real date, and agents can verify identity over WhatsApp as well as email. Fri, 21 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-20-inbox-marketplace-and-conversation-alerts https://docs.klicforge.ai/changelog/2026-08-20-inbox-marketplace-and-conversation-alerts The Inbox installs itself and prompts for alerts before sign-in, a new Marketplace lets you install agents, skills and tools, and operators are notified on reassignment and unclaimed escalations. Thu, 20 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-19-inbox-workspace-and-account-switching https://docs.klicforge.ai/changelog/2026-08-19-inbox-workspace-and-account-switching Handle live conversations from your phone with the new KlicForge Inbox, and turn your website into agent knowledge in a few clicks. Wed, 19 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-16-audience-messages https://docs.klicforge.ai/changelog/2026-08-16-audience-messages Send one message per row of a filtered data table, and honour STOP and START on your WhatsApp numbers. Sun, 16 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-14-share-a-demo-link https://docs.klicforge.ai/changelog/2026-08-14-share-a-demo-link Give a prospect a live preview of your agent, restrict a channel to the people in one of your data tables, and choose how an encrypted field can be found — or whether it can be found at all. Fri, 14 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-12-edit-skills-with-the-assistant https://docs.klicforge.ai/changelog/2026-08-12-edit-skills-with-the-assistant The assistant now proposes custom-skill edits as change sets you approve, and stops losing track of skill instructions mid-conversation. Wed, 12 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-11-diagnose-a-conversation-with-the-assistant https://docs.klicforge.ai/changelog/2026-08-11-diagnose-a-conversation-with-the-assistant Ask the assistant why an agent answered the way it did in a real conversation, and get a change set and a regression case out of the answer. Tue, 11 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-10-reveal-encrypted-fields-and-conversation-summaries https://docs.klicforge.ai/changelog/2026-08-10-reveal-encrypted-fields-and-conversation-summaries Let an operator agent read the real value behind a mask, tell conversations apart from the list, and give an agent a data table without also giving it a skill. Mon, 10 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-05-conversation-traces-and-mcp-fixtures https://docs.klicforge.ai/changelog/2026-08-05-conversation-traces-and-mcp-fixtures See every tool call behind an answer and export the transcript, test agents that use connected apps, and read more of a conversation without scrolling. Wed, 05 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-04-name-your-fixtures-and-review-runs-with-the-assistant https://docs.klicforge.ai/changelog/2026-08-04-name-your-fixtures-and-review-runs-with-the-assistant The dashboard drops its view modes for one sidebar with a Developer menu, "workspace" replaces "organization" throughout, fixtures take a label, and the assistant can review a run. Tue, 04 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-03-faster-replies-sharper-retrieval-and-evaluation-fixes https://docs.klicforge.ai/changelog/2026-08-03-faster-replies-sharper-retrieval-and-evaluation-fixes Agents start answering sooner, low-relevance knowledge passages stop reaching answers, judged test cases get a fairer latency cap, and run history shows one dot per run. Mon, 03 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-08-01-evaluation-fixtures-tool-assertions-and-assistant-edits https://docs.klicforge.ai/changelog/2026-08-01-evaluation-fixtures-tool-assertions-and-assistant-edits Author simulated tool responses with a tool picker or in chat, assert required tool calls, check knowledge faithfulness, and approve assistant-proposed agent edits as change sets. Sat, 01 Aug 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-07-31-faster-dashboard-verified-memory-and-evaluation-scores https://docs.klicforge.ai/changelog/2026-07-31-faster-dashboard-verified-memory-and-evaluation-scores The dashboard loads and navigates faster, remembered facts are now checked against what the customer actually said, and a run's score shows in the list. Fri, 31 Jul 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-07-30-agent-voice-knowledge-and-widget-sdk-0-7 https://docs.klicforge.ai/changelog/2026-07-30-agent-voice-knowledge-and-widget-sdk-0-7 Agents now answer as your business, knowledge granted by category finally reaches them, rejected record writes are recoverable, and the widget footer changes in SDK 0.7. Thu, 30 Jul 2026 00:00:00 GMT https://docs.klicforge.ai/changelog/2026-07-28-documentation-site https://docs.klicforge.ai/changelog/2026-07-28-documentation-site Guides for agents, knowledge, channels, guardrails, evaluations and usage now live at docs.klicforge.ai. Tue, 28 Jul 2026 00:00:00 GMT