organizationconversationschannels
Live Trust Hub status, and conversation reliability fixes
The public Trust Hub now reflects live compliance status automatically, voice notes sent with other content are no longer dropped, and conversations no longer end unexpectedly.
New
- The Trust Hub's compliance status is now generated live from the same register Forge Admin manages, instead of static copy. See Compliance and regulatory alignment.
Improved
- A voice note sent together with an image or typed message no longer causes the agent to ignore the image or text. The transcript now also streams in live under the audio player as soon as it's ready, and shows as italic text under the recording afterwards — in the widget, dashboard, and Inbox. See voice notes.
Fixed
- Conversations no longer end unexpectedly when the agent declined a data-access request twice in a row — the session used to close silently with a normal-looking reply, leaving the composer disabled.
- Tapping the microphone, or stopping a recording, on mobile no longer pops open the on-screen keyboard.
- A dollar amount next to math notation (e.g. "S$19") no longer occasionally loses its currency symbol in widget replies.
- The widget preview in the dashboard's Sandbox tab no longer fails to render in some cases.